BTE Tools

Five-Year Limited Product Warranty

Better Than Ever Tools (BTE) warrants its products, if properly used, will be free from defects in material and workmanship for a period of five (5) years from date of purchase. If the product is defective in material or workmanship during the warranty period, BTE, at its option, will either replace the product or refund the then current retail price of the product. The limited warranty does not cover the following wear parts; pistons, nylon wheels, corner finisher, plastic caps, box blades and skids, corner finisher blades, any and all rubber seals, any and all springs, and rubber box wheels. THIS LIMITED WARRANTY, OR ANY IMPLIED WARRANTY THAT MAY EXIST UNDER STATE LAW, IS VALID FOR THE LIFE OF THE WARRANTY REGARDLESS OF WHETHER THE ORIGINAL PURCHASER IS THE CURRENT OWNER OF THE INSTALLED PROPERTY. THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, ORAL OR WRITTEN, IN FACT OR IN LAW, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. In no event shall BTE be responsible for indirect, special or consequential damages.

Terms and Conditions

Shipping Terms are FOB Louisville, KY pre-paid and add. BTE will select the freight carrier unless otherwise specified by Customer. BTE is not liable for merchandise damaged in transit, however BTE may, at its sole discretion, assist Customer in filing claims with freight carrier.

Pricing Policy and prices governed by BTE’s pricing policy are subject to change without notice by BTE. All prices listed DO NOT include Provincial, State, or Federal taxes.

Product Return Policy is with BTE's express permission only. If goods are returned with BTE's permission due to our error, BTE will pay return freight and credit the full amount of purchase. Goods returned for any other reason with BTE's prior approval will be credited at the original billing price less freight and a minimum restock charge of 20%. Product must be salable and return must occur within 90 days of original invoice date.

Payment Terms are 2%/10, Net 30.

Other Terms and Conditions shall not be binding upon BTE unless accepted in writing and signed by BTE. All other terms and conditions either oral or written, without limitation, are rejected and shall not be binding upon BTE.